Customer Satisfaction Survey

Read some of our customers’ testimonials on the bottom of this page.

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Was the Project Manager helpful and informative?

Has all of the work been completed safely and professionally?

Was the Crew Leader informative and helpful?

Was the Crew professional and polite?

Were you satisfied with our clean-up?

May we use you as a referral moving forward?

Would you recommend us to a friend?

How would you rate your overall experience on a scale of 1-10 with 10 being the best?

If your scoring was less than 10, what could we have done to improve the overall experience?


Best tree service experience I have had in the twelve years of home ownership. Professional, considerate and straightforward. I learned so much about my trees during the estimate and I didn’t feel pressured to do anything. But, I know I will be calling this company for all my future work.
Rebekah Gardner

Great company! We recently had AAA Tree Experts perform multiple tree removals and stump grinding at our residence. In particular one of the trees was a very tall (about 75′) tulip poplar that was close to our house and neighbors property. I chose them because they have a crane service which was a perfect method of safe removal due to damage potential and also we wanted to protect small trees growing underneath. The crane was the way to go!!! Great job, no damage and fast, safe removal. I would hire again in a heartbeat. Shawn was the project manager who was easy to work with and gave us a great price. The whole crew can be commended.

AAA Tree Experts were fantastic! They were responsive, courteous, helpful, and got the work done quickly. I highly recommend them if you need any tree service done and want to work with a professional and friendly company!
Jennifer Morcos

We hired AAA to remove 2 maples and a bradford pear, to mulch the trees but leave some firewood, and to trim overhang. The operations manager gave us a very reasonable estimate with a “not-to-exceed figure.” The crew that arrived were on time and professional. They identified additional areas that needed pruning, discussed those with us, and did those at no extra charge…actually quite a bit of work in addition to what was bid.
They cleaned up very well after themselves and were a delight to work with..obviously very knowledgeable. Tate Way and Lin Racom were very professional and knowledgeable. I would recommend them again for tree work.

Omar Manejwala

Our experience with AAA Tree Experts was second to none! Honest, knowledgeable, hardworking, and competitively priced, I will never use another company to care for my trees. We’ve been in our home for 10 years and have 12 trees in our nearly half acre yard. Tate and his team took the time to investigate each tree and provide a consultative solution on how best to manage our trees in a way that has sustained, long term value and health to the trees.
I will definitely use them again and will strongly recommend AAA Tree Experts to any and everyone in the Charlotte area.
Kelly Hoce

Our experience with AAA Tree Experts was great! The team was very professional and knowledgeable and took great care of our trees, shrubs and yard. The pruning job was excellent and they took great care of our sweet gum tree to hopefully nurse it back to a healthy life. I would recommend AAA Tree Experts to anyone looking for tree service.
Justin Smiley

AAA Tree Experts did an excellent job! We have some huge oaks that needed some trimming and they worked quickly and efficiently. Everyone was friendly and they made sure to take care of the yard and house while they worked!
Ben Collins

They finished already – they did the whole thing in about two hours.!
Awesome job – they worked great as a team! Thank you for a great job done quickly AAA.
Jeff Raquet